Terms of Service

Last Updated: September 23, 2026

Welcome to The Cozy Mom Co. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from The Cozy Mom Co.

By accessing our website, placing an order, or purchasing from The Cozy Mom Co., you agree to these Terms. Please read them carefully before using our website or completing a purchase.

1. General Terms

By using this website, you confirm that you are legally able to enter into a binding agreement or that you have permission from a parent or legal guardian.

We reserve the right to refuse service, cancel orders, limit quantities, or restrict access to our website when reasonably necessary, including in cases of suspected fraud, misuse, payment issues, or violations of these Terms.

2. Products & Availability

We make every effort to display our products, colors, descriptions, sizing, pricing, and photographs as accurately as possible.

However, colors and appearance may vary depending on your device or screen settings. We cannot guarantee that every product image will perfectly represent the item's color or appearance in person.

All products are subject to availability. We reserve the right to discontinue products, limit quantities, or update product information at any time.

3. Pricing

Prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices, promotions, discounts, and product availability at any time without prior notice.

If a product is accidentally listed with an incorrect price or other material error, we reserve the right to correct the error and, where permitted by applicable law, cancel or adjust the affected order. If an order is canceled after payment has been collected, the applicable payment will be refunded.

4. Orders

Submitting an order does not guarantee acceptance of that order.

We reserve the right to cancel or refuse an order for legitimate reasons, including suspected fraud, payment authorization issues, inventory errors, incorrect pricing, or product availability.

Customers are responsible for ensuring that all billing, shipping, and contact information submitted during checkout is accurate.

5. Payments

Payment is required at checkout unless another payment arrangement is specifically offered through our website or an approved third-party payment provider.

When using a third-party payment service or installment provider, you may also be subject to that provider's separate terms, conditions, fees, and payment requirements.

The Cozy Mom Co. does not control the policies or decisions of third-party payment providers.

6. Shipping & Delivery

Customers are responsible for providing an accurate and complete shipping address.

Shipping and delivery estimates are estimates only and may be affected by carrier delays, weather, holidays, inventory availability, or other circumstances outside our reasonable control.

Once an order has been transferred to the shipping carrier, tracking information should be used to monitor delivery.

If your package is returned to us because of an incorrect or incomplete address, refusal, or unsuccessful delivery, additional shipping charges may apply before the package can be resent.

Nothing in this section limits any rights you may have under applicable consumer protection laws regarding merchandise that is not delivered.

7. Returns & Refunds

All returns, exchanges, store credits, and refunds are governed by The Cozy Mom Co. Return & Refund Policy.

By completing your purchase, you acknowledge that you have had an opportunity to review our Return & Refund Policy.

Eligible standard returns are generally issued as store credit, subject to the requirements and exceptions stated in that policy.

8. Final Sale Merchandise

Certain products may be designated as final sale and are not eligible for return or exchange except where otherwise required by law.

Final-sale items may include clearance merchandise, specifically marked sale items, jewelry and accessories, bodysuits, intimates, personalized/custom merchandise, and gift cards.

Please review individual product descriptions and our Return & Refund Policy before purchasing.

9. Damaged, Defective, or Incorrect Orders

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within the timeframe provided in our Return & Refund Policy.

We may request photographs, your order number, and additional information so that we can review and resolve the issue.

10. Promotions & Discount Codes

Promotional codes and discounts may be subject to expiration dates, product restrictions, minimum purchase requirements, or other conditions.

Unless specifically stated otherwise, promotions cannot be combined.

We reserve the right to modify or discontinue promotions, subject to applicable law. Discounts cannot generally be applied retroactively to previously completed purchases.

11. Intellectual Property

All original content appearing on The Cozy Mom Co. website—including our branding, logos, graphics, photographs, product descriptions, website content, and other original materials—is owned by or licensed to The Cozy Mom Co. and is protected by applicable intellectual property laws.

You may not reproduce, distribute, sell, copy, modify, or commercially use our protected content without prior written permission.

12. Prohibited Use

You agree not to use our website:

• For unlawful or fraudulent purposes

• To interfere with the security or operation of the website

• To transmit malicious software or harmful code

• To attempt unauthorized access to our website or systems

• To collect customer information without authorization

• To infringe upon our intellectual property rights or the rights of others

• To place fraudulent orders or engage in payment fraud

We may restrict access to our services when we reasonably believe these Terms have been violated.

13. Third-Party Services

Our website may use or link to third-party services, including payment processors, shipping carriers, social media platforms, and other service providers.

Your use of third-party services may be governed by their own terms and privacy policies. The Cozy Mom Co. is not responsible for the independent practices or content of third-party websites or services.

14. Limitation of Liability

To the fullest extent permitted by applicable law, The Cozy Mom Co. will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

15. Personal Information

Your submission and use of personal information through our website is governed by our Privacy Policy.

We may collect information necessary to process orders, provide customer service, communicate with customers, prevent fraud, and operate our business as described in that policy.

16. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, website, policies, or applicable requirements.

The most current version will be posted on our website with an updated effective date. Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by law.

17. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where applicable federal law or other mandatory law provides otherwise.

18. Contact Us

If you have questions regarding these Terms of Service, your order, or The Cozy Mom Co., please contact us through the customer service contact information provided on our website.

The Cozy Mom Co.
Georgia, United States

By using our website or completing a purchase, you acknowledge that you have read and agree to these Terms of Service.